THE CREDENTIALING CHRONICLES Volume 3: “Mixed Signals: Or, Why Did They Just Send Me a Blurry Photo of Their License?”

Hello again, brave warriors of the healthcare admin world!

Today’s tale of credentialing madness brings us to that emotionally confusing stage we all know too well...

You’ve made contact. You’ve started the process. You’re cautiously optimistic. Then it hits: Mixed. Signals.

Exhibit A: The Driver's License

You ask for a scanned copy. They send a photo taken in a car, at night, while the license is resting on their lap. Flash on. Blurry. Crooked.

Bonus points if their thumb is covering the DOB.

You ask for a clearer version...They resend the same photo. Just rotated.

Exhibit B: The Application

You send a fillable PDF with clear instructions. What you get back is...

• Printed

• Handwritten in blue glitter gel pen

• Cropped by a scanner that only scanned the top-left corner

• Uploaded as a Word document?

And somehow, it's missing page 2.

Exhibit C: The Timeline

You: “We’ll need this back by Friday.” Them: “Absolutely!” [Cut to two weeks later] Them: “Was I supposed to send something?”

You start to wonder: Are you credentialing a provider... or dating someone who’s clearly not that into you?

🎢 The Emotional Rollercoaster

You go from: 😄 “We got this!” to 😐 “Okay, we just need two more items...” to 😫 “How is it still not complete?!” to 😅 “It's fine. I didn't want to feel happiness today anyway.”

Credentialing isn’t just paperwork. It’s a journey through the five stages of grief—every time.

But we carry on. Because we’re credentialing champions. Armed with spreadsheets, polite follow-ups, and an absurd number of Post-its.

💡 REAL-LIFE TIP: When you send a document request, include: ✅ A checklist ✅ A visual of what “good” looks like ✅ The exact date you need it ✅ A motivational quote (just kidding… unless?)

Coming Up Next in Volume 4: 📬 “The 11PM Panic: Did I Forget CAQH?!” A nighttime tale of portals, passwords, and poor life decisions.

Need help wrangling the madness? We speak fluent “missing document” and “payer limbo.” Let us help you get credentialed faster—with fewer grey hairs.

📩 Contact Us. No blurry scans, we promise.

Until next time… keep calm and re-request the license. — The Credential ME Team